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FAQ's

Q. What is Saksya Shopy?

Saksya Shopy- Brand For Breaking Limitations

Saksya Shopy is Fastest growing online IT shopping brand in India.

We are trying to deliver Best & Cheap rate Products in accurate time.
We are full-service Web Development Company offering an extensive range of Internet services to businesses and organizations.
The company provides leading IT solutions for the structure of Website, E-commerce & Software development.

Q. Do you charge membership fee?

No way! Membership to Saksya Shopy is Absolutely free

Q. How Do I Register On Saksya Shopy?

Registration on Saksya Shopy is a simple process that can be completed in 3 simple steps:

1. Click on the REGISTER link on the top of the home page

2. Type your Name, email id & contact no.

3. Enter password of your choice; confirm the password and you are done!

Q. I Forgot My Login Password / User Id. What Do I Do?

Go to the Login page and click on Forgot my password. You will receive an email on your registered email id with instructions on creating a new password.

Q. Do I Need A SaksyaShopy.com Account For Making A Purchase?

Yes, it’s necessary to create an account before making a purchase on the site but is highly recommended, since it has its own advantages, such as –

· you can make a purchase by only Creating your account

· you can track the delivery status of your order(s)

· you can view the entire history of your past orders

· you can also plan future orders through useful features like Wishlist and Notify Me

· you can write reviews for products bought from us

· you can subscribe to our weekly newsletter to stay in the know on Saksya Shopy’s new products

.Q. How do I edit my account information?

You can edit your information once you log on to the site. Visit "My account" to edit account details.

Q. Can I change my Profile / billing address?

Yes you can edit your profile by going to the "My account" section and adding or removing your personal information from your account.

Q. What Is My Account?

My Account is your one stop for all the information related to your past, current and future purchases on Saksya Shopy. It holds information like order history, order status, reviews, support tickets and saved shipping addresses.

Q. What Is My Wish list?

Picture this... you like a product on display at the mall, but stop a step short of making the final purchase, due to money shortfall or a simple mood swing. With My Wish list you can pick an item of your choice, add it to the wish list and come back later to buy it on a later date...whenever you feel like it!

Q. What Is Shopping Cart?

Just like in a brick and mortar shop, the Shopping Cart on Saksya Shopy holds your items until you proceed to payment. The longest period your shopping cart holds the items is 90 days.

Q. How do I shop online?

It's simple and easy.

· You are at www.saksyashopy.com

· 1. Select the items you want to purchase.

· 2. Provide your personal details for shipping (address, phone no).

· 3. Pay by a credit/debit card / Bitcoin / Internet banking / Cash Deposit or PayTm

Q. How Do I Place An Order On saksyashopy.com?

Placing an order on SaksyaShopy is quick and simple. As you browse through SaksyaShopy, you can add the items you wish to buy in your Shopping Cart by clicking on 'Buy Now'. Log in with your email address and password, enter your shipping address and make the payment.

Alternatively, you can call us on our 24x7 call centre number

+91 7875-877-222

Q. How Can I Track The Status Of My Order?

The order tracking facility is only available for orders we deliver in my Account.

You can also get a general update on your order from My Order History.

1. Login to your account

2. Click on My Order History and click on the Order Number for which you’d like to get the status update

3. In case of more than one sub-orders within an order click on View Order Details

Q. Can I Rate A Product Without Submitting A Review About It?

No. You would have to submit a review as well.

Q. I Received A Saksya Shopy Gift Voucher But I Am Not Sure What To Do With It...

You can use the gift voucher number to purchase anything you like from Saksya Shopy. Just proceed as usual to make the payment. While confirming the order you’d be asked to provide the voucher number. After you enter the number, the final payable amount would be adjusted accordingly. If the amount is lower than the gift voucher value, the remaining amount would be dismissed. If the payable amount is higher than the gift voucher value, you’d be given a second option for your preferred mode of payment to pay the balance.

Q. Do You Sell Brand Vouchers On Your Site?

Yes, we do. Currently, we have following brands:

- Saksya Web

- Saksya BTC

- Saksya Recharge

- Saksya Host

Q. How secure is my transaction?

Your transactions are secured by PayPal India and are hundred percent secure. Our payment gateway is also certified as secured by verisign.

Q. What Are The Payment Options Available On SaksyaShopy.Com?

Saksya Shopy offers multiple modes of payment.

· Debit Card – Visa/MasterCard/Maestro

· Credit Card – Visa/MasterCard and American Express

· Internet Banking

· Bitcoin

· PayTm

· Cash Deposit

· Cash Before Delivery (CBD)

· Cheque/DD

Q. Do your prices include sales tax?

Prices of the products are inclusive of all taxes.

Q. What currency can I use on the website?

You can pay in INR & Dollar while making a purchase.

Q. Do you have promotions and offers?

Yes, we run promotions and offers from time to time. The information on the same is available in relevant sections of the site.

Q. Can I unsubscribe from Saksya Shopy mailing list?

Yes, you can unsubscribe from Saksya Shopy mailing list by clicking on the 'unsubscribe' link in our newsletters or promotional emails. However, we will continue to email you regarding your orders or returns.

Q. How Do I Cancel An Order On SaksyaShopy.Com?

You cannot cancel an order once it had been confirmed.

Q. How Do I Reach Your Customer Support?

Our customer support is open 24x7. If you have any queries or need assistance with an order, just ring us at +91 7875-877-222

Or mail us – saksyaweb@gmail.com

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